Budget Autonoleggio - Caserta

Tutto ok. Convenienza, chiarezza, professionalità e velocità nel ritiro e nella riconsegna dell’auto

personale scortese, ho chiamato stamattina e mi hanno risposto in un tono molto maleducato, sconsiglio.

Beware: Budget Car Hire Italy – €1,200 Fraudulent Damage Charge I hired a car from Budget in Italy and was shocked to later find an unauthorised charge of €1,200 on my credit card. After multiple requests and a long trail of correspondence, they eventually sent through photos of alleged "damage" to the car — minor scratches. Fortunately, we had taken thorough photos of the car at pickup, which clearly show these scratches were already there. We provided this evidence, yet Budget continues to refuse a refund, offering no legitimate explanation. This is a blatant attempt to exploit tourists and push through fraudulent damage claims. It’s unacceptable and unethical. If you must rent with Budget, take detailed time-stamped photos and videos before and after — or better yet, avoid them altogether. Companies like this damage the reputation of the travel industry. Shame on you, Budget Italy. I will never rent from you again — and I strongly urge others to beware.