DRIVALIA Mobility Store

Pessima esperienza. Due ore per avere un'auto sono troppe. Non avevano l'auto della categoria richiesta online tre mesi prima. (chiamato addirittura il giorno prima e due giorni prima per confermare mio arrivo e conferma di auto comoda come da prenotazione per passeggino, valigie e famiglia). Secondo voi, aveva il seggiolino come da prenotazione? A voi la risposta. Mi hanno rovinato l'inizio della vacanza.

Una stella è troppo!!

If there was an option to give this place a zero, I would’ve happily done it. This was our drop off location. The place wasn’t even located at the address they provided. It was 2 doors down at an auto dealership. When we went in to return the rental car, one lady said system was down they couldn’t accept the return and walked away. Then a young man said we would have to wait but that wasn’t an option as one of was going to fly home that night. When no one was willing to provide further info, I asked the 3rd man for help and he repeatedly told me he doesn’t speak English and he said that in English of course. A complete jerk. When I told him well he’s speaking English he walked away with a great attitude leaving us wonder how we would ever return the rental car. We decided to take a chance and return it at the airport which took only a minute to do. Do not choose this location for drop off. You won’t be treated with care or respect.