Thrifty

Ho noleggiato una Fiat panda (targata FJ591TP) presso l'aeroporto di Catania dal giorno 15/08/ 2017 al 15/08. Alla consegna mi hanno fatto attendere 1 ora perché 'auto non era pronta,nel frattempo mi invitavano in maniera troppo insistente a sottoscrivere una polizza a copertura della franchigie.Arriva l'omino con le chiavi e mi mandano nel parcheggio da solo per il ritiro Alla riconsegna l'incaricato ha come prima cosa controllato la serratura del lato guida, ed immediatamente mi ha detto che la chiave non girava, e dovevo pagare la riparazione. Nessun segno di scasso, mi fanno notare che sul contratto vi era scritto :serratura ok. Troppe coincidenze non assolutamente credibili. Morale ,254 € addebitati sulla carta.

una buona esperienza

Magnifico

Getting the car was no problem. No long lines, good communication with the lady at the counter. Once I got to the car I started to record as I always do with rental vehicles and I noticed how dirty the vehicle was with multiple visible scratches on the exterior. As I looked inside the vehicle the seats were stained. The center console had liquid stains and the floors were dirty with crumbs. I got a certified email stating the car was cleaned and when I asked about it I was told to write a email which didn’t work. I called but only got new car rental service. I emailed another email and still got no response. Vehicle was great on gas though.

As I'd heard from other reviewers, pickup was painfully slow compared to the American standard--we took a number at the Thrifty/Hertz counter and waited about an hour, then spent 20mins chatting with the guy who was trying to sell us additional coverage and an upgraded vehicle. So that was a bit of a PIA, but once we got the car--a nice Nissan mid-size SUV--things went well with the car and its eventual return, where the check-in guy was very friendly and professional in clarifying that all was good with the car. Fingers crossed there was no dishonesty there and we don't get any bill in the mail--though I'll update this review if I do.

I had a good service for my Tuscany trip with a full package of Skoda Kamiq. The price level was so reasonable for 5 days. The problem is it is almost impossible to reach a responsible with the company phone number. It has been quite a lot since I’ve left the car to place but still my credit card blokage is not released me back. This issue should be fixed as soon as possible

Shocking service, wait an nearly two hours queuing for desk service to get car. Part of Hertz, not separate. Once got to desk didn't have an automatic car I ordered offered smaller less robust car as alternative, once got another car, wait another hour for car keys, unbelievable. Don't use.