Military AutoSource (MAS) Vicenza Off Base

Eddie Purcell has been great. He was very helpful without being pushy. Any US service members looking to buy a US spec vehicle should go to him. He seems honest and genuinely trying to help. Everyone I’ve talked to that has worked with him says the same thing. He is truly an asset to your company.

Buying a car is never a fast ordeal but I appreciated Eddie’s approach to making it as smooth and transparent as possible. He handled our business efficiently, was responsive via email and WhatsApp for answering questions and concerns while being pleasant to work with. He helped keep us on track of what documents were needed and the next steps along the way. I would recommend him and MAS for anyone looking to purchase a new vehicle. The only caveat is that as the cars are being shipped here, you may not receive the color/model you are looking for without a wait

Dear Eddie, I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent visit to MAS Vicenza. Your expertise, professionalism, and patience made the car-buying process a pleasure. From the moment I walked through the door, you made me feel comfortable and welcome. Your thorough knowledge of the vehicles and their features helped me make an informed decision, and your willingness to answer all of my questions made me feel valued as a customer. Your commitment to excellence was evident throughout the entire process, from our initial conversation to the moment I drove off the lot in my new car. I truly appreciate all that you did to ensure my complete satisfaction, and I cannot thank you enough. In an industry that can sometimes be overwhelming and stressful, you are a shining example of what it means to provide outstanding customer service. It can be very confusing purchasing a vehicle overseas. Eddie was extremely flexible and answered every question I had. It could be tough purchasing a vehicle for military members overseas. It was a pleasure working with you, and I will certainly recommend Eddie and MAS Vicenza to any service member and their family in the market for a new vehicle. Thank you again for your exceptional service and for making my car-buying experience such a positive one. Best regards, Michael & Shannon

Eddie Purcell is very knowledgeable in all the vehicles he’s selling. He was able to answer all the questions I had. I went from "just browsing"to buying a car that I never expected to buy. Can’t express how helpful he was. Thank you! Cheers!

Eddie was very thorough with explaining all the features of the car we bought. He made the whole process extremely easy for us even on the financial side. A very kind gentleman we truly appreciated his professionalism. We are looking forward to getting our new car!

Excellent service from MAS Vicenza. Great communication all along the way. Great vehicle at a great price. The savings are huge and a smooth transition all along the way. Highly recommended. Will do business with them again. Dorota did an excellent job of explaining options, communicating through every step, and making sure we were taken care of. Very friendly and made us feel very welcome. Never felt pressured and was a very nice car buying experience.

Dorota was very patient and helpful with the entire process. I was unable to purchase my initial desired vehicles, because their delivery dates exceeded my time I could wait to purchase a vehicle (recent arrival to Italy without transportation.) She walked me through what was immediately available, and assisted with the entire combined Italian/military registration process. Good price on the vehicle as well, including 10 year/100,000 mile additional warranty with only $50 deductible.